Hizlicasino Terms & Conditions — Complete Guide for Members

Please read these terms and conditions carefully before using hizlicasino.best ("hizlicasino", "we", "the platform"). By creating an account or using the platform, you are considered to have read and fully agreed to all of these terms.

These terms and conditions have been prepared for users in Bangladesh, and hizlicasino's decision shall be final in all matters. hizlicasino reserves the right to update these terms at any time. Any changes will be announced on the website and the "Last Updated" date at the top of the page will be revised accordingly.

To open an account at hizlicasino, you must meet the following requirements:

• You must be at least 18 years old.
• All information provided during registration must be accurate and truthful — providing false information will result in account termination.
• No individual may hold more than one account.
• Your account is strictly for your own use — it may not be shared with or used by others.

Hizlicasino may request a national ID, passport, or birth certificate at any time for KYC (identity verification) purposes. Identity verification is mandatory, particularly before large withdrawals. Failure to submit documents may result in withdrawal delays.

Hizlicasino currently supports deposits and withdrawals via bKash, Nagad, and Rocket. The main payment rules are outlined below:

• The minimum deposit amount is ৳500.
• Minimum withdrawal amount is ৳500.
• Deposits are generally instant — processing may take up to 15 minutes at most.
• Withdrawals are typically completed within 15 minutes to a maximum of 24 hours.
• Payment methods must always be registered in your own name.
• Multiple withdrawals can be made in a single day, though the overall daily limit still applies.

For large withdrawal amounts, processing may be delayed if KYC verification has not been completed. If a deposit transaction fails, please contact support with your bank or mobile operator transaction ID.

Hizlicasino bonus offers are special benefits for members — however, each offer comes with specific conditions that must be followed.

• Welcome Bonus Available to new members only for their first claim — the same person or device cannot claim it more than once.
• Wagering Requirements: Bonus funds cannot be withdrawn until a specified multiple of the bonus amount has been wagered. The multiplier varies by offer.
• Game Contribution: Slots generally contribute 100% toward bonus wagering. Contribution percentages may differ for live table games and Sports Betting.
• Duration: Every bonus has an expiry date. Any unused bonus will be automatically cancelled once it expires.
• Maximum Bet: Placing a bet above a specified limit while a bonus is active may result in the bonus being cancelled.

If hizlicasino suspects a member of bonus abuse, it reserves the right to place withdrawals on hold pending investigation. If you have any questions about a bonus, contact support first.

All games at hizlicasino use RNG (Random Number Generator) technology verified by independent third-party auditors. This means every outcome is completely random, and it is not possible for hizlicasino or any third party to manipulate results.

• The specific rules for each game can be found on the game page or via the "Info" button.
• If a technical error causes an incorrect result to be displayed, hizlicasino reserves the right to determine the correct outcome.
• If your internet connection drops during a game, the result is saved on the server — you'll be able to see it when you reconnect.
• In Live Casino games, the dealer's decision is final.

Any dispute regarding a game outcome must be reported to support within 72 hours. Complaints submitted after this period may not be accepted.

The following actions are strictly prohibited at hizlicasino. They may result in permanent account closure and forfeiture of your balance:

An account may be closed in two ways — at the member's own request or at hizlicasino's discretion.

At the member's own request: Any member can temporarily or permanently close their account at any time. For a temporary closure, a cooling-off period of 7 days to 6 months can be set. During this period, requests to reopen the account will not be accepted.

At hizlicasino's discretion: In cases of terms violations, fraud, or security risks, hizlicasino reserves the right to close an account without prior notice. Any valid balance will be returned, though winnings derived from bonuses may be forfeited.

Hizlicasino believes gaming should be fun, not stressful. That's why we encourage all members to play responsibly and provide the following tools:

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Limit: Decide in advance how long you plan to play in one session.
• Loss Limit: The session will automatically end once you have lost a specified amount.
• Cooling-Off Period: Take a break from gaming for a set period of time.
• Self-Exclusion: Option to suspend or permanently close your account.

If you notice signs of gaming addiction in yourself or someone you know, please reach out to our support team. For more information, visit our Responsible Play Read the page.

If you have a dispute with hizlicasino, please follow the steps below:

Hizlicasino reserves the right to update these Terms & Conditions at any time. For significant changes, members will be notified via their registered email or through a platform notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.

For any questions regarding these terms:

• Email: support@hizlicasino.best
• Live Chat: Click the chat button at the bottom right of the website
• Time: 24 hours, 7 days a week